Take advantage of our FREE SHIPPING offer! Need help? Call Us: +1 201-379-3355

Take advantage of our FREE SHIPPING offer! Need help? Call Us: +1 201-379-3355

Privacy Policy

1. Introduction

ExcavatorMarket (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase machinery, parts, or services from us.

By using our services, you agree to the practices described in this policy.


2. Information We Collect

A. Personal Information

We may collect personal details such as:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

  • Business or company information for commercial purchases

B. Technical & Usage Data

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages viewed and referring URL

  • Cookies and tracking data

C. Purchase & Account Data

If you create an account or place an order, we collect:

  • Order history

  • Saved equipment preferences

  • Communication history


3. How We Use Your Information

We use collected information to:

  • Process and manage orders

  • Ship items and provide customer support

  • Communicate about your purchase, updates, or issues

  • Improve website performance and user experience

  • Detect and prevent fraud

  • Comply with legal and regulatory requirements

  • Send promotional emails (only with your consent)


4. Sharing Your Information

We may share your information with:

A. Service Providers

Including:

  • Payment processors

  • Shipping and logistics partners

  • Website hosting and analytics services

These partners only receive the information needed to perform their functions.

B. Legal Requirements

We may disclose information if required to:

  • Comply with law or government requests

  • Protect our rights, property, or safety

  • Prevent fraud or security issues

C. Business Transfers

If we merge, sell assets, or undergo restructuring, your information may be transferred as part of the business.


5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functions

  • Analyze traffic and improve performance

  • Personalize your browsing experience

You may disable cookies in your browser settings, but some features may not work properly.


6. Data Security

We implement reasonable security measures to protect your information.
However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.


7. Data Retention

We retain your information only as long as necessary for:

  • Order processing

  • Legal obligations

  • Business operations

You may request deletion of your data, subject to legal retention requirements.


8. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold

  • Request corrections

  • Request deletion

  • Opt out of marketing communications

  • Request a copy of your data

To exercise these rights, contact us at excavatormarkets@gmail.com.


9. Children’s Privacy

We do not knowingly collect information from anyone under age 13.
If you believe a child has provided data, contact us to remove it.


10. Third-Party Links

Our website may contain links to external sites.
We are not responsible for their privacy practices or content.


11. Updates to This Policy

We may update this Privacy Policy periodically.
The “Last Updated” date will reflect changes, which take effect immediately upon posting.


12. Contact Us

For questions or concerns regarding this Privacy Policy:

📍 ExcavatorMarket
18 Theodore Conrad Dr, Jersey City, NJ 07305, USA
📧 excavatormarkets@gmail.com
📞 
201-379-3355